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Welcome to Nature Crown™ Life Care Products.
These Terms and Conditions govern your access to and use of www.naturecrown.co.in, including all products, services, features, information and content available through the website.
By visiting the website, creating an account, placing an order, or purchasing any product, you agree to be bound by these Terms and Conditions, along with our Privacy Policy, Shipping and Delivery Policy, Return, Replacement and Refund Policy, Cancellation Policy, Medical Disclaimer, Health Claims Disclaimer and other policies published on the website.
If you do not agree with these terms, please do not access or use the website.
For the purpose of these Terms and Conditions:
By using this website, you confirm that:
These terms apply to website visitors, registered users, customers, vendors, content contributors and any other person using the website.
You must be at least 18 years old and legally capable of entering into a contract to place an order through the website.
A person below the age of 18 may use the website only under the supervision and consent of a parent or legal guardian.
The parent or legal guardian will be responsible for the minor’s use of the website and any order placed through it.
You may use the website only for lawful and legitimate purposes.
You must not:
We may restrict, suspend, or terminate access where misuse or suspicious activity is detected.
Some website features may require you to create an account.
You are responsible for:
We may suspend or close an account where information is false, incomplete, suspicious, or used in violation of these terms.
We make reasonable efforts to provide accurate product descriptions, images, ingredients, nutritional information, usage instructions, warnings, net quantity, pricing and availability.
However:
Customers should review the product label, ingredient list, warnings, storage instructions and usage directions before use.
Where website information differs from the current physical product label, the latest information printed on the product packaging should be followed.
Some products may contain natural, herbal, spice-based, or plant-derived ingredients.
Natural ingredients may produce minor batch-to-batch variations in:
Such normal variations do not necessarily indicate that the product is defective, damaged, or unsafe.
All products are subject to stock availability.
A product shown as available may become unavailable due to:
If a product becomes unavailable after an order has been placed, we may offer:
All prices displayed on the website are in Indian Rupees unless stated otherwise.
Prices may include applicable taxes where indicated. Shipping charges, payment processing charges, or other applicable fees may be shown separately during checkout.
We may change:
at any time without prior notice.
The price applicable to an accepted order will generally be the price displayed when successful payment is completed, subject to correction of genuine pricing errors.
The website may occasionally display an incorrect price, offer, product detail, tax, stock status, or description because of a technical, system, or human error.
In such cases, we may:
We are not required to supply a product at an obviously incorrect price caused by a genuine error.
Submitting an order through the website constitutes an offer by the customer to purchase the selected products.
An order acknowledgement does not necessarily mean that the order has been finally accepted.
An order is generally treated as accepted after:
We reserve the right to accept or reject an order before dispatch.
We may refuse, hold, or cancel an order for reasons including:
If we cancel an order after receiving payment, an eligible refund will be issued through the original payment method.
Orders must be paid through the online payment methods made available on the website.
Available methods may include:
The complete payment must be successfully processed before an order can proceed for fulfilment.
Availability of a particular payment method may depend on the payment service provider, bank, device, or transaction value.
Payments may be processed by independent third-party payment service providers.
We generally do not directly store complete card numbers, banking passwords, UPI PINs, or other sensitive payment authentication credentials.
Payment issues may include:
Where an amount is debited but the order is not confirmed, the bank or payment provider may automatically reverse the transaction according to its processing timelines.
Customers should retain the transaction reference and payment confirmation for assistance.
A cancellation request may be submitted before the order is dispatched.
Once an order has been packed, h anded to the shipping partner, or dispatched, cancellation may no longer be possible.
Approved cancellations and related refunds will be h andled according to our Cancellation Policy.
All orders are shipped and delivered according to our Shipping and Delivery Policy.
Estimated delivery timelines are provided for guidance only and may be affected by:
We do not guarantee delivery on a specific date unless expressly confirmed in writing.
Returns, replacements and refunds are governed by our Return, Replacement and Refund Policy.
Food, herbal and wellness products are generally non-returnable once opened or used because of hygiene, safety and product integrity considerations.
Requests may be considered only in eligible cases and within the stated reporting period.
Customers are responsible for:
We will not be responsible for losses or delays caused by incorrect, incomplete, or outdated information provided by the customer.
Products must be used only according to the instructions printed on the packaging or provided through authorized company material.
Customers must not:
Information relating to health, wellness, nutrition, herbs, spices, or traditional uses is provided only for general educational and informational purposes.
It is not intended to:
Customers should review our separate Medical and Health Disclaimer and FSSAI Disclaimer / Health Claims Disclaimer.
A qualified healthcare professional should be consulted before use where a customer:
Customers must not stop or alter prescribed medication based on information available through our website.
We do not guarantee any specific medical, health, fitness, weight-management, digestive, immunity, energy, sleep, or wellness result.
Results may differ based on:
Failure to achieve an expected result does not automatically qualify a product for return or refund.
Customers must read the ingredient list and allergen information before purchasing and using a product.
Natural or herbal ingredients may still cause allergies, sensitivities, intolerances, or interactions in some individuals.
If an adverse reaction occurs:
We are not responsible for a customer’s failure to review disclosed ingredients or warnings, except where liability cannot legally be excluded.
Reviews, testimonials, ratings, photographs, or experiences shared by customers represent individual opinions or experiences.
They do not constitute:
We may moderate or remove content that is unlawful, misleading, offensive, fraudulent, or violates these terms.
If you submit reviews, comments, feedback, photographs, videos, suggestions, or other material, you confirm that:
Subject to applicable law, you may grant us permission to use such content for customer support, website improvement, marketing, or promotional purposes.
We will not intentionally use personal information outside the scope of our Privacy Policy.
All website content is owned by or licensed to Nature Crown™ Life Care Products or the relevant rights holder.
Protected content may include:
You may not copy, reproduce, modify, publish, distribute, sell, license, or commercially exploit such material without prior written permission.
We grant users a limited, personal, non-exclusive, non-transferable and revocable right to access the website for lawful personal shopping and information purposes.
This permission does not transfer any ownership or intellectual property rights.
You must not use the website to:
The website may include or rely on third-party services such as:
These third parties operate under their own policies and terms.
We are not responsible for their independent content, privacy practices, availability, security, or performance.
Customers should review the terms and privacy policies of any third-party service they use.
We aim to keep the website available and functional, but we do not guarantee uninterrupted or error-free access.
The website may be unavailable because of:
We may modify, suspend, or discontinue any part of the website without prior notice where reasonably necessary.
We attempt to keep website information accurate and current.
However, information may occasionally be incomplete, outdated, or incorrect.
Customers should rely on current product packaging and seek professional advice where information may affect health, safety, or legal rights.
Historical content may be provided for reference and may not reflect current information.
Personal information is collected, used, stored and protected according to our Privacy Policy.
By using the website, you acknowledge that your information may be processed as described in that policy.
We may suspend or terminate access to the website, cancel an order, or close an account where:
Termination does not affect rights, obligations, or payments that arose before termination.
To the maximum extent permitted by applicable law, Nature Crown™ Life Care Products will not be liable for indirect, incidental, special, consequential, or business-related loss arising from:
Where liability cannot be excluded, our maximum liability may be limited to the amount paid for the specific product or order giving rise to the claim, subject to applicable law.
Nothing in these terms excludes rights or liabilities that cannot legally be excluded.
To the extent permitted by law, you agree to compensate and protect Nature Crown™ Life Care Products, its owners, employees, representatives and service partners against claims, losses, damages and reasonable expenses arising from:
We will not be responsible for delay, interruption, or failure caused by circumstances beyond our reasonable control, including:
Our obligations will resume as soon as reasonably possible after the effect of the event has reduced.
These Terms and Conditions are governed by the applicable laws of India.
Subject to m andatory consumer rights and applicable law, disputes will be subject to the jurisdiction of the competent courts serving the location of the Company’s registered business establishment in Gujarat, India.
Nothing in these terms limits a consumer’s right to seek relief before a legally competent consumer commission or other authority.
If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect.
The invalid provision may be interpreted or modified to the minimum extent necessary to make it enforceable where legally permitted.
Failure by the Company to enforce any provision or right does not mean that the provision or right has been waived.
A waiver will be effective only if confirmed in writing by an authorized representative.
These Terms and Conditions, together with the policies published on the website, form the entire agreement between the customer and Nature Crown™ Life Care Products regarding website use and online purchases.
Relevant policies may include:
Nature Crown™ Life Care Products may revise or update these Terms and Conditions at any time.
Changes will become effective when published on the website unless another effective date is specified.
Customers should review the latest version before using the website or placing an order.
Continued use of the website after an update constitutes acceptance of the revised terms.
For questions regarding these Terms and Conditions, products, orders, or website services, contact:
Nature Crown™ Life Care Products
